Effective Date: July 18, 2025

At KN-DIGITAL SOLUTIONS ("we", "us", "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our mobile application and digital services. By using our app, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect different types of information to ensure a smooth and secure experience for our users.

a. Personal Information

You may be asked to provide personal details, including but not limited to:

Full Name
Email Address
Phone Number
Account or Wallet Details
Identification (e.g., BVN, if required)

b. Device & Usage Information

We may automatically gather technical data about your device and how you use our app, such as:

Device model and OS version
IP address
App interaction and transaction history
Browser type and language

c. Transaction Information

When you perform transactions like airtime, data, or utility payments, we may collect:

Payment methods and records
Transaction references
Bank details (if applicable)

Note: We do not store your card information. Payments are handled securely via certified third-party processors.

2. Use of Your Information

Your data is used to:

Provide and manage services within the app
Process and confirm transactions
Communicate important service updates
Personalize your user experience
Enhance app performance and security
Comply with regulatory requirements

3. Data Sharing

We do not sell or rent your data. We may share your data only with:

Service providers – for support services, payment handling, or technical integrations
Regulatory authorities – where required for legal compliance
Third-party tools – only where necessary and secure

4. Data Protection & Security

We implement strong security measures including encryption, firewalls, and access controls. However, no online system is 100% immune to risks, so we urge users to keep login credentials private and report any suspicious activity.

5. User Rights

As a user, you are entitled to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent where applicable
Restrict or object to how your data is processed

To make any data requests, contact us directly at [email protected].

6. Children’s Privacy

This app is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please notify us immediately.

7. External Services

Our app may link to other websites or platforms. We are not responsible for how third parties handle your data. Please review their privacy policies separately.

8. Policy Updates

We may revise this Privacy Policy from time to time. The latest version will always be available in the app, with the “Effective Date” clearly stated at the top.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to us:

Email: [email protected]
Phone: +2348156807297
Website: KN-DIGITAL SOLUTIONS

Thank you for choosing KN-DIGITAL SOLUTIONS. We are committed to protecting your privacy while delivering reliable digital services.